This manual covers the AwareVue operator interface — the web application used to monitor, manage, and control the physical security environment day-to-day. For a conceptual overview of the platform, see the Product Documentation.
AwareVue is a single-page application structured around a persistent shell (app bar + side navigation) that wraps a set of purpose-built sections. Each section focuses on a specific operational domain.
→ Overall Layout, Panels & Global Controls
These are the primary pages accessible from the left navigation panel:
| Section | What You Do There |
|---|---|
| Layouts | View floor-plan maps with live device overlays; manage and edit layout canvases |
| Views | Build and display configurable grids of camera feeds and device widgets |
| Devices | Browse all integrated devices, edit notes, and configure alarm triggers per device |
| Access | Manage people, credentials, access rules, doors, zones, and schedules |
| Media | Search AI object detections, manage face records, find bookmarks, and view exports |
| People | Real-time presence/mustering — see who is on-site and manage check-in/check-out |
| History — Events | Paginated audit log of all device events across the facility |
| History — Alarms | Browse and search past alarm incidents |
| History — Presence | Search the full check-in/check-out history for any person or zone |
| Profile | Manage your own user profile and interface preferences |
| Settings | System configuration — users, roles, devices, automation, and more |
When you click a device icon on a Layout map, a floating callout window opens with device-specific live controls. Each device type has its own callout:
| Device Type | Callout Reference |
|---|---|
| Camera Callout | Live stream, PTZ controls, bookmarks, snapshot, recordings |
| Door Callout | Lock/unlock commands, door state, access events |
| Motion Sensor Callout | Arm/disarm, bypass, recent events |
| Intercom Callout | Two-way call, screenshot, access log |
| Panic Button Callout | Arm/bypass state, last trigger event |
Step-by-step instructions for common operational tasks:
Known issues, integration quirks, and resolutions for common problems: