Camera-Related Questions
Question: What is a camera lift and how do I control it in the app?
The camera lift is a motorised unit that automatically retracts the camera above the deckhead panel. It is operated using the privacy button on the camera view window.
Question: What does Privacy Mode do on a camera and when should I use it?
To activate privacy mode on a camera, press the power icon on the camera pop-up window. Once enabled, the live stream and recording for that specific camera will be disabled. If the camera is fitted with a motorised lift, it will also retract automatically. To resume normal operation, press the power icon on the camera window again. This can be done as a group action using the Macro function.
Privacy mode is used when those on board require unrecorded privacy in areas covered by security cameras.
Question: How do I create and save a new PTZ preset position for a camera?
- Open Layouts and select the required PTZ camera. Ensure the camera supports PTZ (Pan, Tilt and Zoom) functionality.
- Press the camera’s video feed. A toolbar will appear at the top of the video window.
- Select the Joystick icon to display the virtual PTZ controls.
- Use the virtual joystick to move the camera to the desired position. Adjust the zoom if required.
- Once the camera is positioned correctly, select the Presets button (the menu icon) from the same toolbar. This will open the Presets panel on the right-hand side.
- At the bottom of the presets list, click + New Preset.
- Enter a descriptive name for the preset and save it.
Your new preset can now be recalled at any time from the Presets panel.
To choose a preset, select the camera and open the preset panel as you did above.